FAQs

What products does DIL DIL offer?
DIL DIL specializes in women's beauty products, including lipsticks, lip glosses, face massager rollers, hair care products, and hand and nail care essentials.

Where do you ship?
We ship within the USA and to select international locations. Shipping options and costs will be displayed at checkout based on your address.

What is the estimated delivery time?
Once your order is processed, you can expect delivery within 6 to 7 business days. Please note that delivery times may vary based on your location and any external factors.

How can I track my order?
After your order has shipped, you will receive a confirmation email with tracking information. You can use this information to monitor your package's status.

What is your return policy?
We accept returns on unused and unopened products within 30 days of delivery for a full refund. For more details, please refer to our Return Policy.

How can I contact customer support?
If you have any questions or need assistance, you can reach our customer support team at support@dildil.com. We’re here to help!

Do you offer gift cards?
Currently, we do not offer gift cards, but we are exploring this option for the future. Stay tuned for updates!

Are your products cruelty-free?
Yes, at DIL DIL, we are committed to offering beauty products that are cruelty-free. We do not test our products on animals.